To turn off subtitles on IPTV Smarters Pro, press OK (or tap the screen) while a channel or movie is playing, open the player’s Settings, choose Subtitle Tracks and select Off. To stop them coming back on every channel you watch on IPTV Canada, go to the app’s Settings, then General Settings, and untick Active Subtitle. If text still shows after both, it’s coming from your TV’s own caption setting or it’s burned into the picture; both are covered below.
1. Why Subtitles Turn On by Themselves
Canadian broadcasters are required to caption their programs, so most Canadian channels arrive with a caption track built in, and many movies come with several subtitle languages. Text on screen usually comes from one of four places:
- A subtitle track selected in the player for what you’re watching now.
- The Active Subtitle setting, which tells Smarters to switch subtitles on automatically.
- Your device’s accessibility captions, which some apps follow whatever their own settings say.
- Burned-in text that is part of the picture itself and can’t be switched off by any app.
2. Before You Start
Update Smarters Pro from your device’s app store first, because older versions are missing some of these menus. The steps below work on Android TV and Google TV, Samsung and LG TVs, Apple TV, iPhone and iPad; the menus move a little between them, but the names stay the same. On a Fire Stick there’s no current Smarters Pro app, so our Fire Stick guide uses TiviMate instead.
3. Turn Off Subtitles for What You’re Watching
Start any channel, movie or episode. The subtitle controls only show while something is playing.
- Press OK on the remote, or tap the screen on a phone or tablet, to bring up the player controls.
- Open Settings in the player (or the CC icon, if your version shows one on the control bar).
- Choose Subtitle Tracks and select Off (some versions say None or Disable).
The text disappears straight away. This only covers the current stream, though; the next channel may switch subtitles back on, which is what the next section stops.
4. Stop Subtitles Coming Back on Every Channel
Leave the player and go back to the Smarters home screen. Open Settings (the gear icon), then General Settings.
Untick Active Subtitle. With it off, Smarters stops switching subtitles on when a channel or movie starts; you can still turn them on for a single show from the player.
Close the app completely and open it again so the change applies to the next stream, rather than one the player already had loaded.
5. Check Your Device’s Own Caption Setting
If subtitles are off in Smarters and still appear, the device itself may be adding captions. Menu names vary by model and software version; these are the usual places:
- Apple TV: Settings, Accessibility, Subtitles and Captioning, then turn off Closed Captions and SDH. Our Apple TV guide covers the app itself.
- iPhone and iPad: Settings, Accessibility, Subtitles & Captioning, then turn off Closed Captions + SDH.
- Android TV and Google TV: Settings, then Accessibility (under System on Google TV), Captions, and switch them off.
- Samsung: Settings, General (or General & Privacy), Accessibility, Caption Settings, and turn Caption off.
- LG: Settings, Accessibility, and switch off Subtitles or Closed Caption.
6. Turning Subtitles On, or Changing Their Size
The same player menu works the other way. Open Settings while a show is playing, choose Subtitle Tracks and pick a language. Subtitle Settings, just below it, changes the font size, which helps when captions are hard to read from the couch. Movies and series usually offer more languages than live channels, which tend to have one caption track or none.
7. When Subtitles Won’t Turn Off
| What happens | Likely cause | What to do |
|---|---|---|
| Subtitles return on each new channel | Active Subtitle is still ticked | Untick it in Settings, General Settings, then restart the app |
| Off in Smarters, still on screen | The device’s accessibility captions | Switch them off in the device settings (section 5) |
| Subtitle Tracks shows Off, text stays | Text burned into the picture | No setting removes it; try another version of the same movie or channel if one is listed |
| No Subtitle Tracks option at all | Old app version, or a stream with no tracks | Update Smarters Pro from the app store |
| Captions out of sync | A problem with that stream | Turn them off, or pick another track if more than one is listed |
On Android devices, Smarters can also hand playback to another player under Settings, Player Selection. A player such as VLC has its own subtitle menu, which sometimes lists tracks Smarters doesn’t show. Our full IPTV Smarters Pro guide walks through the rest of the app.
Want to see whether a channel you watch has burned-in text before you pay for anything? An IPTV free trial gives you the full lineup to check in your own player.
8. Use the Official Smarters App
Install Smarters Pro only from your TV’s or phone’s own app store. Copies offered as APK files on other websites are often old builds without these settings, and some are modified. The app is only a player: it comes with no channels, and the streams depend on a provider with the rights to them. Our guide on whether IPTV is legal in Canada explains what to check.
Frequently Asked Questions
Why do subtitles keep turning back on in IPTV Smarters Pro?
Active Subtitle is ticked in General Settings, so the app turns them on for every new stream. Untick it and restart the app.
Does turning off subtitles in the player affect all channels?
No, only the stream you’re watching. The Active Subtitle setting is the one that covers everything.
How do I turn off subtitles on Samsung or LG with Smarters Pro?
The same way: press OK during playback, open Settings, Subtitle Tracks, Off. If they persist, check the TV’s caption setting under Accessibility. Our Samsung and LG guides cover installing the app.
Can I turn off subtitles on iPhone in Smarters Pro?
Yes. Tap the screen during playback for the controls, then switch subtitles off. Also check Closed Captions + SDH in the iPhone’s Accessibility settings. Our iPhone guide has the app setup.
Why can’t I remove subtitles on one movie?
Subtitles that won’t turn off on one movie are probably burned into the video. If Subtitle Tracks already says Off, no app setting can remove that text.
Do subtitles slow down streaming?
No. A caption track is tiny next to the video, so turning it off won’t fix buffering.
Have another question? Find more answers in our IPTV FAQ.
Conclusion
Two switches handle nearly every case: Subtitle Tracks in the player for the show in front of you, and Active Subtitle in General Settings so the next channel doesn’t bring them back. When neither works, look at the TV or phone’s accessibility captions before blaming the app.
Captions are worth knowing how to bring back too, for a noisy room, a quiet late-night film or a show in your second language. Whatever you watch with your IPTV subscription, the same menu turns them on in a couple of presses for the shows that need them.